Solutions Lead incl. Customer & Market - Embedded Insurance (m/f/d)

Solutions Lead incl. Customer & Market - Embedded Insurance (m/f/d)

As one of the leading insurance companies, we know that together we can achieve more. At UNIQA, we are therefore the community for a better life. We use our individual skills to shape the future together. Tell us about your strengths and apply as a Solutions Lead incl. Customer & Market - Embedded Insurance (m/f/d)

What to expect:

• Lead the design, development, and continuous improvement of Embedded Insurance products and services, including pricing and underwriting.
• Conduct market and customer research to identify new product opportunities and translate insights into actionable recommendations.
• Collaborate cross-functionally with technology, legal, and sales teams to ensure product features meet partner and customer expectations.
• Collaborate with Growth & Account Leads to evaluate customer integration of products within the sales funnel and co-develop strategies that enhance conversion and engagement.
• Supports customer onboarding by aligning product requirements with customer expectations and co-creating product components for customer offers to ensure smooth implementation.
• Monitor customer-related KPIs (e.g., conversion rates, satisfaction, churn) and drive improvements in customer experience and retention.
• Ensure product-market fit, regulatory compliance, and alignment with strategic goals through continuous feedback loops and benchmarking.

What we expect:

• Proficiency in product development and customer analytics, ideally within Embedded Insurance or related fields.
• Excellent understanding of Pricing and Underwriting principles, with the ability to integrate risk assessment into product design.
• Strong analytical and problem-solving skills with a structured, solution-oriented mindset.
• Expertise in market and customer research, insight generation, and performance analytics.
• Ability to translate customer feedback into product and journey enhancements.
• Familiarity with customer journeys, conversion funnels, and performance dashboards.
• Excellent collaboration skills and ability to work effectively across departments and geographies.
• Fluent in English (German or another CEE language is a plus).

Your core competencies:

• Ensures Accountability: We empower each other to take responsibility
• Instills Trust: We keep our promises
• Collaborates: We collaborate beyond conventional boundaries
• Strengthening ownership: You delegate tasks and motivate your team to act independently. You create the framework and provide the necessary freedom to enable this

At UNIQA, we live diversity. We recognize and foster the value of different perspectives in our teams and leadership positions. Therefore, we welcome applications that enrich our diversity.

You are not sure if you meet our requirements? Apply anyway! UNIQA is looking for candidates with drive, courage to change and enthusiasm!

JOB KEY FACTS

Location: Wien, AT
Hours per week: 38,5
Annual minimum salary gross (Euro): 50.000,00
Start Date: as of now

You strive for more than the minimum - so do we! We will agree on your actual salary depending on your education and experience during the recruiting process.

We look forward to getting to know you in a first interview online. Additional meetings are held in person at our head quarters in Vienna.

Your benefits at one sight:

• Whether it′s a summer party, an after-work get-together on the roof terrace or punch in winter - there are many opportunities to network and celebrate
• Discounted insurance and a company subsidy provide security. Additionally vouchers for supermarkets, perfumeries, furniture and hardware stores and much more can be purchased
• A modern & bright office with break areas in the heart of the city as well as modern IT equipment provide a good environment
• An onboarding plan, welcome events and a buddy system will give you the best possible start
• A discounted DO&CO canteen is available to you in the office, and you will also receive financial support for meals if you work from home
• Flexible working hours and short core working hours allow you to have a flexible working day
• Possibility to work from home and a financial starter package for individual use
• We offer various training opportunities to help you grow professionally and personally
• Marriage and birth grants
• Remote work within the EU: Work up to 20 days a year from an EU country of your choice

Check for our UNIQA Tower Tour here!

Your Person of Contact

Alexandra Kielhausen
Expert Talent Acquisition & Onboarding
Untere Donaustraße 21
A - 1029 Wien
+436642899911

Apply now »