Business Process Engineer - Process Optimization & Technology*
BAWAG Group is the listed holding company of BAWAG, one of Austria´s largest banks with more than 4 million customers.
As a dynamic employer, we promote talent and drive technological innovation forward at a rapid pace.
Flat hierarchies, a flexible working environment and equal opportunities for our employees are particularly important to us.
Role Overview
We are looking for a forward-thinking and technically fluent Business Process Engineer to drive the analysis, design, and continuous improvement of end-to-end business processes. In this role, you will work at the intersection of business processes, technology, data, and regulatory requirements. A particular focus will be on improving and simplifying processes across SAP environments and connected third-party applications, identifying automation opportunities, and translating business needs into sustainable technical solutions. The ideal candidate combines strong analytical and problem-solving skills with a good understanding of enterprise applications and system integrations. SAP knowledge is considered a strong advantage, particularly for understanding process dependencies, interfaces, and opportunities for optimization.
Your Responsibilities
- Analyze, document, and optimize end-to-end business processes, identifying inefficiencies, dependencies, manual activities, and improvement opportunities.
- Drive process improvements across SAP and connected third-party applications, with a focus on simplification, automation, and seamless integration.
- Understand system landscapes, interfaces, data flows, and process dependencies and identify opportunities to improve them.
- Break down complex business and technical challenges into manageable components and develop practical and scalable solutions.
- Act as a bridge between business and technology, translating operational, regulatory, and business requirements into clear functional and technical requirements.
- Lead and execute process improvement and automation initiatives, applying Lean, Six Sigma, Kaizen, and other continuous improvement methods where appropriate.
- Evaluate opportunities to standardize, digitalize, and automate processes, including the use of workflow technologies, APIs, low-code solutions, AI, Copilots, and autonomous agents.
- Create and maintain process models and documentation using tools such as Adonis, Lucidchart, or comparable process modeling solutions.
- Connect the dots between processes, applications, interfaces, and data to ensure transparency and end-to-end traceability.
- Use data analysis and Power BI to identify process bottlenecks, measure improvements, and support fact-based decision-making.
- Use Microsoft Power Platform, including Power Automate and Power Apps, to prototype or implement process improvements and automation solutions.
- Translate requirements from Compliance, AML, Tax, FATCA, Risk, and other control functions into sustainable business processes and system requirements.
- Collaborate with business units, application owners, IT teams, vendors, and other stakeholders across departments and countries.
- Support organizational change and ensure stakeholder alignment, adoption, and effective implementation of new processes and solutions.
Your Profile
- Proven experience in business process engineering, business analysis, process optimization, or digital transformation.
- Strong ability to understand the interaction between business processes, applications, interfaces, data, and technology.
- Experience analyzing and improving complex end-to-end processes across multiple systems.
- SAP knowledge is a strong advantage, particularly experience with SAP-based business processes, integrations, interfaces, or connected applications.
- Experience working with third-party applications and system integrations is highly desirable.
- Good understanding of system architecture, APIs/interfaces, data flows, and integration concepts.
- Experience with process modeling tools and methodologies such as BPMN, Adonis, Lucidchart, or comparable solutions.
- Familiarity with Lean, Six Sigma, Kaizen, or Continuous Improvement methodologies.
- Interest in emerging technologies such as AI, Copilots, intelligent automation, and autonomous AI agents, and their application to business processes.
- Excellent analytical and structured problem-solving skills, with the ability to move from problem identification to implementation.
- Strong communication skills and the ability to translate between business and technical stakeholders.
- Experience in cross-functional and cross-country stakeholder management.
- Agile project management and execution skills.
- A proactive, hands-on mindset with the ability to drive change in a complex environment.
What We Are Looking For
We are looking for someone who does not simply document existing processes, but actively challenges how things are done today. You should be comfortable moving between business requirements and technology, understanding how SAP and other applications interact, identifying pain points, and turning them into concrete improvement and automation initiatives. The role offers the opportunity to work on topics ranging from SAP and third-party application optimization to workflow automation, system integration, data analytics, and AI-enabled process transformation.
Our Offer
- You will spend 50% of your working time in our modern and easily accessible office at Vienna Central Station.
- We support your personal development and career planning with an individual and attractive training program. Visit our BAWAG Academy and use our GoodHabitz elearning platform for both your professional and personal growth.
- In addition, we offer a range of interesting and valuable additional benefits.
For this position, the collective agreement stipulates a minimum annual gross salary of EUR 51.947,84 on a full-time basis. Depending on your experience and qualifications, we are willing to offer a higher salary.
Your contact person: Jutta Durstberger +43 664 8099822099
- We value people.
Would you like to work in a team where good cooperation and diversity are actively practiced? Then you've come to the right place. Equal opportunity is important to us - regardless of age, gender, sexual orientation, physical impairment, religion or origin.
Your career with us | BAWAG | Xing | LinkedIn | Facebook | | Instagram
Vienna
BAWAG Group